We prioritise your satisfaction and want you to love what you buy. With our easy return process, confidently shop knowing we’ve got you covered with our hassle-free returns if something doesn’t meet expectations.
By following the procedures below, you can ensure a straightforward and efficient return experience.
All items must be returned in the condition you received it. This means items must be unused, unwashed and unworn, complete with all original tags/labels and packaging intact. Skincare items must have all seals unbroken (this means the seals on the products and the packaging are unopened).
For hygiene, health and safety reasons some items are not eligible for returns or exchanges.Â
Excluded items include:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
All purchases of final sale or clearance items from our sales/clearance section are final and ineligible for returns, store credit or exchanges, so please choose carefully.
We prioritise product quality and implement careful measures throughout the delivery process. In the unlikely event that you receive a damaged or faulty item, please contact us promptly via email at hello@littlelightsco.co.nz.
We will need your order number and photos of the fault/damage to make an assessment and then guide you through the process. If there is a manufacturing fault we will then offer a repair, replacement, or refund. Items must be returned within 7 days of purchase, and products should be in the same condition as received, as per our returns policy.
Little Lights Co. offers thoughtfully chosen essentials for growing families.  Discover quality clothing, toys, and home décor to enchant newborns to toddlers and beyond.  Let little ones explore, discover, and create in style.
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